MXM Support

How Do I Cancel My Recurring MXM Membership?

As MXM closed it's services on January 31, 2018, all recurring MXM Memberships have been cancelled. Memberships were automatically cancelled on November 16, 2017.


Refunds were automatically processed for all MXM purchases (X-Coin and Memberships) made between August 30, 2017 and November 16, 2017.  Eligible transactions were refunded via the same payment method* the purchase was made.


If you made an MXM purchase during the Aug. 30 - Nov. 16 time frame with one of the following nonrefundable European payment methods, please contact Support for more information on how you will be compensated:

  • PaySafeCard
  • Nordea
  • Osuuspankki & Aastopankki

More information on discontinuing the MXM service can be found here.

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