If you’d like to request a refund your Founder’s Pack, please submit a ticket here and provide as much of the following information:
- Your NC account name (email address)
- The Order Number sent to you via email
- If the payment was done by credit/debit card, please provide ONLY the last 4 digits of the credit/debit card used
- If the payment was done using PayPal®, please provide the order ID or transaction ID from your PayPal® payment history for the transaction
Someone will review the information and get back to you as soon as possible!